Outsource

3 Signs It’s Time to Outsource

Tight margins. Ever-changing technology. Insurance. The health care industry is complex, and many new regulations and trends are making it difficult on hospital and other healthcare organization’s cash flow. Successful revenue cycle management (RCM) is time-consuming and can place large, administrative burdens on your employees who need to be spending their time focusing on the […]

4 Tips for Providing Exceptional Customer Service

U.S. companies lose more than $62 billion annually due to poor customer service (newvoicemedia) To say providing good customer service is important is an understatement. In fact, 33 percent of Americans say they will consider switching companies after just a single instance of poor service (American Express). When you are competing with countless other businesses […]

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