Faster than a Speeding Debt: Finance System, Inc. are your Debt Collection Superheroes.
Client Web Portal
With heightened security on everyone's minds, all uploads must be done through the web portal. If you do not have a login for the web portal, reach out to info@financesysteminc.com, or call us on our client services line at 765-962-7500.
Please note this is for clients only. If you are a consumer looking for the consumer web portal, click here.
Frequently Asked Questions
1What if a consumer calls my office after the account is placed with Finance System?
Once an account is placed with a collection agency, a host of additional laws and regulations come into play. Principal amongst these is the Fair Debt Collection Practices Act (FDCPA). The FDCPA is administered by the Federal Trade Commission and is the prima regulatory agency over-seeing debt collection activity. Within the FDCPA, certain actions related to communication concerning the amount of legal status of the debt are covered in the Act and as a result, Finance System asks that any request for information on the account after it is placed for collection be handled and/or coordinated by our office.
2What do I do if our office receives a notice that the consumer is filing bankruptcy and the account is with Finance System,?
If you receive any bankruptcy notices after Account Placement, it is extremely important that you forward them to our office, due to the fact that we are required to cease collection efforts. There are two types of Bankruptcy, which may be filed. Chapter 7 bankruptcies are generally referred to as “no asset” cases, and Chapter 13 bankruptcies are commonly referred to as “re-organization cases”, which include a re-payment plan. Finance System recommends that its clients file a proof of claim in all cases for your protection.
3What if I receive notification that the consumer is now deceased?
Finance System will research and file the appropriate claims on the consumer’s estate. Remember that in many states, the passing of one spouse does not relieve the other spouse of financial responsibility.
4I used to submit information through this website, can I still?
Due to security reasons, we unfortunately cannot. The web portal must be used for those functions, if you need a login, or shown how to use the web portal, please email us at clients@financesysteminc.com or call us at 765-962-7500 to get in touch with our Client Services team.
5How can I check the status of my placement?
By logging into the web portal you have access to all of the accounts you have placed, and the information regarding them, including collector notes.
6What happens if a consumer pays us directly?
If a consumer pays you directly, report the payment to us as soon as possible by either emailing us at clients@financesysteminc.com or by submitting the payment through the web portal. It is crucial to report those payments as soon as they happen so we do not keep contacting your consumer on a debt they have already paid.